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How is Vionic different from other brand...
What is your phone number?
Is your site secure?
What is plantar fasciitis?
Where can I find your products locally?
What exactly is an orthotic?
What is the difference between a footbed...
Who can benefit from wearing orthotics a...
What are Vionic orthotics made of and ho...
How long does it take to get used to Vio...
What forms of payment do you accept?
Can I change or cancel my order?
How can I check my order status?
Do you take phone orders?
Where do I enter in my coupon or promoti...
What shipping methods do you offer?
Once I place my order, when will it ship...
Do you ship and deliver orders on the we...
Do you ship to Canada?
Do you ship internationally?
What is your return policy?
How do I return or exchange an item?
How long does it take for returns to be ...
Can I physically drop off my return to y...
What is your Holiday Return Policy?
Gift Cards FAQs
Do you offer gift cards?
Do e-Gift Cards expire?
How do I check the balance of my e-Gift ...
Can I return my e-Gift Card for a refund...
e-Gift Card terms and conditions
Cleaning and Care FAQs
Is there a break-in period for your shoe...
How do I clean my sandals shoes or ortho...
How do you recommend eliminating sandal ...
Do you recommend anything for blisters o...
What do you recommend for squeaky footwe...
Brand Name Change FAQs
Why did Orthaheel change to Vionic?
What happened to Orthaheel?
Is Dr. Andrew Weil still involved with t...
Has the orthotic technology changed?
What is Orthaheel Technology?
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